After they have a Verizon technician come out, it’s discovered that their router was never connected to their ONT.ĭepending on how far your router is from your ONT, you may actually need to call Verizon to make this connection for you. I’ve seen countless cases where folks try setting up their router but no matter what they do, they always get the yellow light. Your Fios router needs to be connected to your ONT via a CAT6 ethernet cable. One final thing to check is that all your ethernet cables are fully connected and that they are in the right spots.
4) Make sure your Fios router is connected to your ONT The factory reset can take a few minutes to complete. To perform a factory reset, press and hold the reset button on the back of the router for at least 10 seconds. Keep in mind that this will reset your router to its factory default settings.
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If all of that doesn’t work, you may want to try a full factory reset of your router. Once you see green lights on your ONT, it’s time to plug your router back in.Īfter a few minutes, everything should come back online. Then, plug the power in for the ONT first and wait for the green lights to come back on. To fix this, unplug the power to the ONT AND the router and then wait two full minutes. Without a new IP address, your router isn’t able to connect to the internet. When it comes back online, your router may not have enough time to refresh with a new IP address. Without getting too into the weeds, occasionally your ONT loses power or is unplugged. You can’t have Fios internet without it, so take some time to locate where it is. The ONT is the terminal box that was installed by Fios on either the outside or inside of your home. Sometimes you have to take it a step further and unplug the power to your ONT (Optical Network Terminal) as well. 2) Unplug both your Fios router AND your ONT While you’re waiting the 2 minutes, you should also go ahead and powercycle the device you’re trying to connected.Īfter the 2 minutes is up, go ahead and plug your router back in and wait a few more minutes for it to reconnect. If the soft reboot doesn’t get your router back online, I would start by unplugging your Verizon Fios router from it’s power source and waiting a FULL 2 minutes. If the soft reboot doesn’t do the trick, here are several troubleshooting steps you should take (in this order!). Your router will blink white as it reconnects. Press and hold the reset button on the back of your router for 3 seconds.
To reconnect, you need to perform a soft reboot. Verizon Fios router yellow lightĪ yellow light on your Verizon Fios router indicates that it is not connected to the internet. Here is a good step-by-step guide on exactly what to do for all three access options. There are a few different ways you can access your Fios router network settings – the My Fios app, the My Verizon website and the manually through the router itself. To fix this, open your Fios router network settings in the My Fios app and turn WiFi settings from on, to off, and then back on again and then apply the changes. Verizon Fios router green lightĪ green light on your Verizon Fios router means that WiFi has been turned off. When your device begins to connect to your router using WPS, the router light will flash blue for a few seconds, and then it will turn solid blue and finally solid white once the connection is complete. This gives it time to complete the WPS pairing process with the WiFi device you are attempting to connect. When this button is pressed on your router, the router light will slowly flash blue for up to two minutes. To initiate the WPS process, press and hold the button located on the front of your Fios router for more than two seconds. This is just an easy way to add WPS capable devices to your Fios WiFi network. The WPS button on your router is used to initiate a “WiFi Protected Setup”. Once a connection is established, a solid blue light will show, indicating that pairing was successful. It indicates that your router is in pairing mode. The white light is the light you want to see after you setup your Fios router.Įverything is connected and working as expected! Verizon Fios router blue lightĪ blinking blue light on your Verizon Fios router occurs when the WPS button on the front of your router is pressed. If the white light is blinking fast, it indicates that the router is booting and is actively working to establish a connection. 7.1 Related Posts: Verizon Fios router white lightĪ solid white light on your Verizon Fios router indicates that the router is turned on, is connected to the internet, and is functioning normally.
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